Information and Service Updates


From Wednesday 18 March the LPC started issuing regular, local updates, emailed directly to branches; these have now stopped and any news will be shared through the weekly CPCW Matters newsletters.

If you wish to be added to the distribution list please email support@cpcw.org.uk


Local Service Updates

Advice for supplying medicine under a PGD through remote consultations – SPS

North West Urgent Dental Care Centres


Cheshire West & Chester

  • EHC Consultations
    EHC consultations can now be conducted remotely (either telephone or video) and this is the preferred method of communication for this patient group. If medication is to be supplied (and the patient is self-isolating) this can be collected by a representative or delivered.Please ensure you label any medication you are supplying and record your consultations on PharmOutcomes.  The letters are available here: [COVID] CHAMPS EHC PGD Letter, [COVID] EHC Letter CW&C
  • Supervised Consumption
    WPD are reviewing patients individually to ensure continuity of care, they will be contacting pharmacies individually to discuss any changes to observed consumption or collections.

Cheshire East

  • Supervised Consumption
    CGL are moving to 2 week supply as previously advised. They are working with the supply chain to reassure themselves this can cope. These will be staggered with at least 2 days notice given to help planning.   100% payment of supervised consumption fees will be made to contractors, despite the reduction in observation. This fee will be based upon February 2020 figures and will continue unchanged from March 2020 onwards until the normal supervised consultation service is resumed.
  • EHC Consultations
    EHC consultations can now be conducted remotely (either telephone or video) and this is the preferred method of communication for this patient group. If medication is to be supplied (and the patient is self-isolating) this can be collected by a representative or delivered. Please ensure you label any medication you are supplying and record your consultations on PharmOutcomes.  The letters are available here:[COVID] CHAMPS EHC PGD Letter ,[COVID] EHC Letter Cheshire East

Warrington

  • Supervised Consumption
    After discussions with CGL, to reduce pressures on community pharmacy – individual patients will be reviewed and where appropriate prescriptions will be amended to unobserved, fortnightly collections. This will also support in reducing the likelihood of infection by reducing the number of points of contact. CGL will be contacting you individually to discuss this, allowing you to adjust stock levels accordingly. Where a patient is requested to remain on observed consumption this is because there is a significant risk to the patient and/or family. In that instance please consider how you can continue to support patients and the drug service team.Warrington Council have also agreed that for the duration of the COVID-19 pandemic there will be an amendment to the service specification allowing supervised consumption to be observed by any member of the team and that observation does not need to occur in the consultation room. Please consider how privacy can be maintained, but it is acknowledged that as business continuity measures are enacted this will become increasingly difficult. These changes are to support pharmacies to continue to provide vital medication and care. A letter has been sent from Warrington Council confirming this: [COVID] SC Letter Warrington
  • EHC Consultations
    EHC consultations can now be conducted remotely (either telephone or video) and this is the preferred method of communication for this patient group. If medication is to be supplied (and the patient is self-isolating) this can be collected by a representative or delivered.Please ensure you label any medication you are supplying and record your consultations on PharmOutcomes.  The letters are available here: [COVID] CHAMPS EHC PGD Letter, [COVID] EHC Letter Warrington, [COVID] Sexual Health

Wirral

  • EHC Consultations
    EHC consultations can now be conducted remotely (either telephone or video) and this is the preferred method of communication for this patient group. If medication is to be supplied (and the patient is self-isolating) this can be collected by a representative or delivered.Please ensure you label any medication you are supplying and record your consultations on PharmOutcomes.  The letter is available here: [COVID] EHC Letter Wirral
  • Minor Ailments Service
    The CCG has implemented a temporary amendment to the Think Pharmacy Minor Ailments service provided by community pharmacies. Consultations can now be provided remotely and where a patient is self-isolating, patient representatives can collect any medication being supplied or, if available, a delivery service can be used.  The full letter is available here: [COVID] Think Pharmacy Letter Wirral – 26 Mar 2020
  • Supervised Consumption
    CGL are moving to 2 week supply as previously advised. They are working with the supply chain to reassure themselves this can cope. These will be staggered with at least 2 days notice given to help planning.   100% payment of supervised consumption fees will be made to contractors, despite the reduction in observation. This fee will be based upon February 2020 figures and will continue unchanged from March 2020 onwards until the normal supervised consultation service is resumed.  The full letter is available here: [COVID ]Pharmacy letter from CGL

PSNC's COVID-19 Hub

Sections of PSNC’s COVID-19 hub include: contractor guidance and support, personal protective equipment (PPE), business continuity, information for the public, supply of medicines, Medicines Delivery Service, and what PSNC is doing.

CCA and NPA

The CCA and NPA have developed contingency guidance for concentrating pharmacy services in reduced locations, CLICK HERE to view the guidance.

Mental Wellbeing

Requesting a Smartcard

Please follow the steps below if you require a new Smartcard if you are returning to work within pharmacy

  1. Send an email requesting a smartcard to MLCSU.RAServices@nhs.net this is a secure email address.
  2. You will then receive an email confirming that you have submitted a request, this will also include a case number.
  3. A member of MLCSU will be in contact to explain the process.
  4. You will be requested to email copies of identification to the email address above.  ID required; passport, driving license and confirmation of address (bill or bank statement) and a headshot photo against a white background.
  5. If you require an FFFFF code on the smartcard you will need confirmation from a locum agency that you are employed as a locum, this will need to be emailed to the MLCSU team.
  6. You will then receive a form that you will need to complete.
  7. To confirm identity, you will be required to conference call MLCSU (Zoom, Facetime, WhatsApp) and show them your ID previously emailed.
  8. Smartcard will be dispatched to a pharmacy for collection.

Resources

Cleaning Pharmacies during COVID-19 Pandemic – June 2020


Police Advice Check Sheet for Pharmacy


COVID eRD principles FINAL (Cheshire)


Palliaitve Care Supply Update- 1 May 2020


Downloadable Posters

The LPC has drafted a number of posters which can be downloaded for display in pharmacies.

If you are unable to print or would like copies of the posters printed and posted to you please email support@cpcw.org.uk stating your pharmacy, address and which poster(s) you require.

Internal Pharmacy Posters

Door Posters


Covid Symptom Poster


DOS Account Guide


Local information to populate page 12 of the COVID SOP

Care Homes

Supporting Care Home Residents with Inhaler Devices

The Medicines Optimisation in Care Homes (MOCH) team has summarised some useful information for care homes to enable them to support residents with asthma and COPD. This may be particularly relevant during the COVID19 pandemic when face to face contact with other clinicians may be reduced. The resources signpost carers to guidance and advice relating to inhaler use that could be useful if patients are prescribed devices that they are not familiar with, or if residents would benefit from a regular review of their inhaler technique.

Training

Business Continuity training

Free of charge, available as a podcast for iPhone (virtual outcomes podcast) and Android devices (virtual outcomes pharmacy training podcast).

Training for Pharmacy Volunteers

Pharmacy training provider Mediapharm has produced free ‘COVID-19 Quick Start Training for Volunteers’. This certificated course is for pharmacy contractors who are taking on volunteers during the COVID-19 emergency and who need to be trained and ready to work from day one. The course is accessible from the Mediapharm website.

Contact Us

Our LPC teams are working incredibly hard at the moment to try to assist pharmacy teams and influence at a local and national level. However our main concern is to support you and your team so please let us know if you need support with anything. Unfortunately, we cannot guarantee that we will be able to solve your problem but we can guarantee that we will do everything we can to try.

If you wish to contact us please do so on support@cpcw.org.uk and one of our team members will get back to you at our earliest possible opportunity.